We do our best to create, produce and deliver quality games. But sometimes a component can be missing or defective. We’re truly sorry if the game you purchased, doesn’t meet our usual quality standards. Please fill in the form below and we’ll do our best to replace any missing or defective components. Or we’ll find out why your game wasn’t delivered yet. Please be aware that it may take 3 to 4 working days to process your request. If only 1 component is missing or defective and you can enoy the game perfectly without it, we kindly ask you to consider if it’s really necessary to request a replacement.